Privacy Policy
Last Updated: October 6, 2026
PearPharm LLC (“PEARPHARM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit PearPharm.com, create an account, place an order, contact customer support, submit a wholesale inquiry, participate in our affiliate program, subscribe to marketing communications, or otherwise interact with PEARPHARM.
We may collect information you provide directly to us, including full name, email address, phone number, billing address, shipping address, account login information, order information, wholesale or affiliate application information, customer support communications, research-use acknowledgments, marketing preferences, and other information you voluntarily provide.
Payments may be processed through third-party payment processors. PEARPHARM may receive limited payment-related information necessary to confirm transactions, prevent fraud, issue refunds, and maintain transaction records. PEARPHARM does not necessarily receive or store complete payment-card numbers.
When you use the website, we may automatically collect certain technical information, including IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, shopping activity, cart activity, account activity, and website interaction data. This information may be collected using cookies, pixels, analytics tools, log files, or similar technologies. PEARPHARM does not necessarily receive or store complete payment-card numbers.
We may use personal information to create and manage accounts; process and fulfill orders; verify transactions; provide order confirmations and tracking; provide COAs/documentation; respond to support inquiries; process wholesale inquiries; manage affiliate applications/referrals; prevent fraud/abuse; maintain security; improve the website; administer discounts/promotions; send marketing where permitted; comply with legal, regulatory, accounting, or payment-processing requirements; and enforce PEARPHARM policies.
PEARPHARM may send account verification, password reset, order confirmation, payment update, shipping confirmation, tracking, refund, security, COA/documentation, and customer-service communications. These are not considered promotional marketing.
Where permitted by law and based on your consent or preferences, PEARPHARM may send product updates, research-related updates, new releases, special offers, promotional discounts, and company announcements. Marketing emails will include a method to unsubscribe.
Newsletter signups should be treated separately from account creation and order processing. By submitting your email address through a marketing signup form, you consent to receive PEARPHARM marketing communications according to the preferences presented at signup. Emails will include a method to unsubscribe.
PEARPHARM may use cookies and similar technologies for website functionality, shopping carts, account sessions, user preferences, fraud prevention, security, analytics, affiliate attribution, conversion tracking, and advertising where permitted. Where required, users may be presented with a cookie-consent or preference-management tool.
We may use analytics tools to understand website traffic, product-page activity, conversion activity, device usage, traffic sources, and website performance.
If you visit PEARPHARM through an affiliate referral link or discount code, we may collect or store referral information to identify the referring affiliate, attribute eligible orders, calculate commissions, prevent affiliate fraud, and maintain affiliate reporting.
PEARPHARM may disclose personal information to service providers that assist with website hosting, ecommerce services, payment processing, fraud prevention, shipping and fulfillment, email delivery, marketing, analytics, security, affiliate tracking, customer support, and data storage.
Shipping information may be provided to carriers or fulfillment service providers as necessary to create shipping labels, deliver orders, provide tracking, investigate delivery issues, and process carrier claims.
We may use personal and transaction information to detect suspicious activity, verify transactions, prevent unauthorized access, investigate fraud, respond to payment disputes, and protect PEARPHARM, customers, and service providers.
PEARPHARM may disclose information where reasonably necessary to comply with law, respond to valid legal process, protect legal rights, investigate fraud or misconduct, enforce PEARPHARM policies, or protect the security of our website or customers.
PEARPHARM does not sell personal information in exchange for money. Depending on applicable privacy law, certain advertising or analytics activities may be considered “sharing” or similar activity. Eligible users may have rights to limit certain forms of processing.
PEARPHARM may retain information for as long as reasonably necessary for order fulfillment, customer support, accounting, fraud prevention, tax and financial records, legal compliance, dispute resolution, affiliate administration, and legitimate business operations.
PEARPHARM uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures may include HTTPS/SSL, secure account access, password protections, security monitoring, fraud controls, restricted administrative access, and third-party security tools. No internet-based system can be guaranteed completely secure.
Customers are responsible for maintaining the confidentiality of their account credentials. Please contact PEARPHARM if you believe your account has been accessed without authorization.
PEARPHARM is intended only for individuals aged 21 and older. We do not knowingly market to or intentionally collect personal information from children or individuals under 21.
Depending on your location and applicable law, you may have the right to request access to personal information, correction of inaccurate information, deletion of eligible information, a copy of certain information, restriction of certain processing, or information about how your data is used or disclosed. Some requests may be subject to legal exceptions or record-retention requirements.
To submit a privacy request, contact Sales@pearpharm.com. Please include enough information for us to identify your account or records. PEARPHARM may request reasonable identity verification before processing a request.
The PEARPHARM website may contain links to third-party websites or services. PEARPHARM is not responsible for the privacy practices of third parties.
If PEARPHARM later offers SMS or MMS marketing, participation will be subject to separate consent and any applicable Mobile Messaging Terms. Mobile opt-in information will not be sold to third parties for their independent marketing purposes.
PEARPHARM may retain records showing that a customer accepted age requirements, Terms & Conditions, Research Use Only Policy, and checkout research-use acknowledgments. These records may include the policy version, date, and time of acceptance where technically supported.
PEARPHARM may update this Privacy Policy periodically. The updated version will be posted on the website with a revised effective date.
Last Updated: October 6, 2026
1. Introduction
PearPharm LLC (“PEARPHARM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit PearPharm.com, create an account, place an order, contact customer support, submit a wholesale inquiry, participate in our affiliate program, subscribe to marketing communications, or otherwise interact with PEARPHARM.
2. Information We Collect
We may collect information you provide directly to us, including full name, email address, phone number, billing address, shipping address, account login information, order information, wholesale or affiliate application information, customersupport communications, research-use acknowledgments, marketing preferences, and other information you voluntarily provide.
3. Payment Information
Payments may be processed through third-party payment processors. PEARPHARM may receive limited paymentrelated information necessary to confirm transactions, prevent fraud, issue refunds, and maintain transaction records. PEARPHARM does not necessarily receive or store complete payment-card numbers.
4. Information Collected Automatically
When you use the website, we may automatically collect certain technical information, including IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, shopping activity, cart activity, account activity, and website interaction data. This information may be collected using cookies, pixels, analytics tools, log files, or similar technologies.PEARPHARM does not necessarily receive or store complete payment-card numbers.
5. How We Use Information
We may use personal information to create and manage accounts; process and fulfill orders; verify transactions; provide order confirmations and tracking; provide COAs/documentation; respond to support inquiries; process wholesale inquiries; manage affiliate applications/referrals; prevent fraud/abuse; maintain security; improve the website; administer discounts/promotions; send marketing where permitted; comply with legal, regulatory, accounting, or paymentprocessing requirements; and enforce PEARPHARM policies.
6. Transactional Communications
PEARPHARM may send account verification, password reset, order confirmation, payment update, shipping confirmation, tracking, refund, security, COA/documentation, and customer-service communications. These are not considered promotional marketing.
7. Marketing Communications
Where permitted by law and based on your consent or preferences, PEARPHARM may send product updates, researchrelated updates, new releases, special offers, promotional discounts, and company announcements. Marketing emails will include a method to unsubscribe.
8. Newsletter Signups
Newsletter signups should be treated separately from account creation and order processing. By submitting your email address through a marketing signup form, you consent to receive PEARPHARM marketing communications according to the preferences presented at signup.will include a method to unsubscribe.
9. Cookies and Similar Technologies
PEARPHARM may use cookies and similar technologies for website functionality, shopping carts, account sessions, user preferences, fraud prevention, security, analytics, affiliate attribution, conversion tracking, and advertising where permitted. Where required, users may be presented with a cookie-consent or preference-management tool.
10. Analytics
We may use analytics tools to understand website traffic, product-page activity, conversion activity, device usage, traffic sources, and website performance.
11. Affiliate Tracking
If you visit PEARPHARM through an affiliate referral link or discount code, we may collect or store referral information to identify the referring affiliate, attribute eligible orders, calculate commissions, prevent affiliate fraud, and maintain affiliate reporting
12. Service Providers
PEARPHARM may disclose personal information to service providers that assist with website hosting, ecommerce services, payment processing, fraud prevention, shipping and fulfillment, email delivery, marketing, analytics, security, affiliate tracking, customer support, and data storage.
13. Shipping Providers
Shipping information may be provided to carriers or fulfillment service providers as necessary to create shipping labels, deliver orders, provide tracking, investigate delivery issues, and process carrier claims.
14. Fraud Prevention and Security
We may use personal and transaction information to detect suspicious activity, verify transactions, prevent unauthorized access, investigate fraud, respond to payment disputes, and protect PEARPHARM, customers, and service providers.
15. Legal and Compliance Disclosures
PEARPHARM may disclose information where reasonably necessary to comply with law, respond to valid legal process, protect legal rights, investigate fraud or misconduct, enforce PEARPHARM policies, or protect the security of our website or customers.
16. Sale of Personal Information
PEARPHARM does not sell personal information in exchange for money. Depending on applicable privacy law, certain advertising or analytics activities may be considered “sharing” or similar activity. Eligible users may have rights to limit certain forms of processing.
17. Data Retention
PEARPHARM may retain information for as long as reasonably necessary for order fulfillment, customer support, accounting, fraud prevention, tax and financial records, legal compliance, dispute resolution, affiliate administration, and legitimate business operations.
18. Data Security
PEARPHARM uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures may include HTTPS/SSL, secure account access, password protections, security PEARPHARM | Final Website Legal & Compliance Package Page 16 monitoring, fraud controls, restricted administrative access, and third-party security tools. No internet-based system can be guaranteed completely secure.
19. Account Security
Customers are responsible for maintaining the confidentiality of their account credentials. Please contact PEARPHARM if you believe your account has been accessed without authorization.
20. Children's Privacy
PEARPHARM is intended only for individuals aged 21 and older. We do not knowingly market to or intentionally collect personal information from children or individuals under 21.
21. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to personal information, correction of inaccurate information, deletion of eligible information, a copy of certain information, restriction of certain processing, or information about how your data is used or disclosed. Some requests may be subject to legal exceptions or record-retention requirements
22. Privacy Requests
To submit a privacy request, contact Sales@pearpharm.com. Please include enough information for us to identify your account or records. PEARPHARM may request reasonable identity verification before processing a request.
23. Third-Party Websites
The PEARPHARM website may contain links to third-party websites or services. PEARPHARM is not responsible for the privacy practices of third parties
24. Mobile Messaging
If PEARPHARM later offers SMS or MMS marketing, participation will be subject to separate consent and any applicable Mobile Messaging Terms. Mobile opt-in information will not be sold to third parties for their independent marketing purposes.
25. Research Use Acknowledgment Records
PEARPHARM may retain records showing that a customer accepted age requirements, Terms & Conditions, Research Use Only Policy, and checkout research-use acknowledgments. These records may include the policy version, date, and time of acceptance where technically supported.
26. Changes to This Privacy Policy
PEARPHARM may update this Privacy Policy periodically. The updated version will be posted on the website with a revised effective date.
27. Contact Information
PearPharm LLC
Email: Sales@pearpharm.com
Phone: (914) 496-9695